Welcome to IT Ambulance

IT Ambulance is one of the largest and fastest growing IT Support companies in the South of England.

 

We provide Technical Support services for most hardware manufacturers and software providers as well as all Microsoft Products. We deliver IT support across the region based from our local offices in Shaftesbury Dorset, Aylesbury Buckinghamshire, Brighton Sussex, Bristol Avon and Park Royal West London. Our uniformed Technicians and sign written Volvos are a common sight on the roads of these counties.

Our scale provides us some distinct advantages over other IT Support Companies in terms of buying power and depth of experience in dealing with most business technologies. It also means we are regularly exercised and have hard won experience of Business IT Disaster Planning, Business Continuity and Disaster Recovery which has become integral to our support methodology.

Our approach is different to most of other IT Support Services in that we are highly proactive, believing in preventative maintenance and have enough resource to provide highly personalised services on site to our customers. Our strategy is to provide comprehensive maintenance solutions to your IT Systems to prevent most common issues from happening in the first place and we carefully manage our Technical resources so that we can always provide our unique Same Hour Service Guarantee. IT Ambulance alone can genuinely promise to get you an Engineer on site in an hour in the event of a major problem.

We pride ourselves on our quality of service but have a keenly competitive, pragmatic, edge. We believe we have one of the happiest and most highly reference-able customer bases in the country which is now independently audited by TNS on behalf of Microsoft as part of our Gold Certified Partner Status. IT Support doesn’t come more qualified than this!

Through our Microsoft Gold Certification you can be assured that our Technical Support Staff are individually qualified, experienced and have a commitment to quality service.

IT Ambulance sets a high expectation from our IT Technicians in terms of technical experience, interpersonal skills and ability to communicate technology issues in plain English combined with a can do approach.

Our business is built on unswerving integrity, loyalty and an ethical approach to doing business for which we too are independently accredited.